- I’m having trouble signing in to watch
- AirPlay from my iOS Device
- AirPlay from my macOS Desktop
- How do I watch videos on my computer?
- Watching my Purchased Content on Branded Apps
- Chromecast from Android device’s Chrome browser
- How do I watch via Chromecast on my desktop?
- How do I watch on my smart TV?
- How do I watch my videos?
- Supported Browsers
- What do I need to watch a live video?
- How do I adjust the volume in the web video player?
- Troubleshooting a skipping or lagging video
- Reduce data usage when watching on Fire TV
- I subscribed on Roku but can’t access the content
- How can I watch videos I’ve purchased or rented on Roku?
- How do I log in on the Roku channel?
- How do I change the iOS app settings?
- iOS App – How do I unsubscribe/cancel a subscription?
- How do I Chromecast from the iOS app?
- How do I AirPlay from the iOS app?
- How do I log into the iOS app?
HOW CAN I WATCH VIDEOS I’VE PURCHASED OR RENTED IN THE IOS APP?
Minimum Requirements:
The minimum operating system that you can view your purchased and/or rented content on iOS is iOS 13.0 or higher.
- Open the Singing News TV app on your iPhone or iPad.
- Login, if you are prompted.
- Navigate to the Library.
- View your purchases and rentals under the ‘My List’ tab.
- Once you are logged in and your library has loaded, select the thumbnail of the video you’d want to watch.
WATCHING ON YOUR TV
- AirPlay from my iOS Device
- AirPlay from my macOS Desktop
- How to identify your Chromecast device model
- Chromecast your Android device’s screen
- Chromecast from Android device’s Chrome browser
- Supported Chromecast devices and firmware
- How do I watch via Chromecast on my desktop?
- How do I watch on my smart TV?
PURCHASING/RENTING
- I’m getting an error that says “Code already redeemed.”
- I paid, but never got an email to watch!
- Is buying/subscribing secure?
- Why was I charged $1 in addition to my TVOD purchase?
- My payment failed. What do I do now?
- How do I download videos to my computer?
- How do I purchase/rent video products?
- How do I redeem a coupon code?
- How do I cancel a pre-order?
- How do I buy a gift of the video content for someone else?
- Why is there a charge on my credit card?
- How do pre-orders work?
ACCOUNT SETTINGS
- How do I log in?
- How do I log out?
- Can I view forums in the viewing apps?
- How do I merge 2 accounts I signed up with?
- How do I get an invoice or receipt of my purchase/subscription?
- How do I reset my login password?
- How do I get a refund?
- How do I remove my saved credit card?
- Account unexpectedly logged out
- Why am I getting an error message that says I’m watching on too many devices?
- How do I change my login email address?
- How do I update my credit or debit card?
- Optional registration on iOS and tvOS
- How do I unsubscribe from emails?
- Is the site available in other languages?
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